When Your Business Is Faced With a Person Complaining

When Your Business Is Faced With a Person Complaining

A business (be it offline or online) revolves around our customers. Because, let’s face it, there wouldn’t be a business if there weren’t any buyers to begin with.

It is the customers who create the demand, and in many cases a business is born to meet those demands be it through a product or service. Bottom line, the company exists to serve the customers.

The bigger the company, the bigger the customer base, and the higher the chance they are going to have one or more unhappy customers on their hands which is not surprising since even the most favorable celebrities in the world have haters. Businesses are no exception to this and sooner or later, you are going to have an unhappy customer in your hands.

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Originally posted 2014-12-06 12:27:53.